How to Prompt Guests to Download Your Hotel App Pre-Arrival

Otto I. Eovaldi

Just before your guests stroll as a result of the front door, use these digital touchpoints to inspire them to down load your resort application!

Whether for organization or enjoyment, after a traveler has established their destination and booked their continue to be, you do not want to wait around until eventually they are on the home to engage and enable them know about your resort cell application. Given that most reservations are created on the net, your attendees are accustomed to employing electronic kinds of interaction, producing pre-arrival just one of the finest situations to stimulate them to download your lodge application to use prior to, during, and just after their stay. 

Here are just a couple of places you can seize guests’ notice and enable them know how downloading your resort cell application can reward their remain.

Your Web-site

With some pictures and a several terms about advantages and operation of your application, a dedicated website page on your site can not only enable your friends know that you have a  resort cellular app, but is also a excellent location to truly spell out how it contributes to their remain. Be sure to incorporate Apple Application Retail outlet and Google Play Shop one-way links to download your lodge application on that page. It is an frequently ignored depth, but a wonderful way to really encourage downloads by making it as handy as doable for your company within the context of how it positive aspects them.

The Confirmation Email

1 of the 1st forms of electronic conversation a resort visitor receives is their reservation affirmation e mail. Normally, this email confirms a reserving and conveys preliminary resort information—things like check out-in and check-out time, cancellation plan, and your most up-to-date safety information—are a terrific spot to provide friends a down load link to your application.

With so a lot of consumers working with the cellphone to check out e-mails, this line of interaction is perfect for making awareness and providing them a purpose to obtain in advance of they get there. Mentioning options like cellular examine-in, supplying a complimentary beverage at the resort, or any other incentives that you think your visitors would reply to are a good way to inspire them to download the hotel mobile application quicker relatively than afterwards. And since they are most likely previously on their phone, just like with the web page, giving links to the Apple App Store and Google Enjoy Keep in your confirmation electronic mail make it effortless and very simple for your visitor to down load the hotel app and go.

Welcome Electronic mail

Various somewhat from reservation confirmation emails and other, much more transactional pre-arrival communications, welcome e-mail are a little bit far more articles-hefty and are usually the previous type of digital correspondence a guest receives prior to checking in. Welcome email messages may perhaps emphasize hotel happenings and/or draw focus to property facilities and amenities from a much more advertising angle. Visitor communications like this are a perfect possibility to involve messaging outlining critical features of your hotel mobile app and how it will gain their continue to be. 

Cell Guest Experience 

After your attendees down load your resort cell app, there are a range of approaches you can go on to engage with them. But if they do not know about it, the probability of them ever making use of it is trim-to-none. Chatting about your cell visitor practical experience alongside your property’s other fantastic features and offerings presents your attendees superior explanation to obtain and have interaction with you by means of your lodge application.

Whilst the final purpose is to encourage your attendees to down load your application in advance of they get there, generating certain the application presents a good knowledge to your visitors is what will hold them employing it during their continue to be. A great way to achieve this is by deciding upon engineering with a concentrate on elevating your guest working experience. If your home is searching for a hotel application with an incredible check out-in user knowledge and a substantial adoption price, then you need to glance to the leaders in digital guest encounter. The INTELITY Cell Application is a flexible, digital visitor practical experience remedy for homes and models of all sorts. With attributes like contactless mobile verify-in, cellular critical, contactless services requests, push notifications, and in-room eating, the INTELITY application provides your attendees entire accessibility to facilities and solutions within only a couple taps.


To see what the INTELITY cellular test-in approach could search like for  your guests, study our website What Does Mobile Check-In Basically Glance Like. For a individualized seem at our cellular application or the entire INTELITY System, schedule a demo.

Next Post

At DTLA Rooftop Destination Bar Clara, Sweeping Views and Spritzes Are On-Tap

The timing is great for a new player to open a summertime rooftop bar with a coastal menu at a former massive-title hotelier place in Downtown Los Angeles. Swinging in with a sweeping rooftop look at is Bar Clara, which opens right now atop Hotel Per La, the former Nomad. […]

You May Like