Fernie Central Reservations manages 50 upscale homes in the popular mountain town of Fernie, B.C., Canada. From mountainside chalets to downtown condos, this flourishing trip rental business gives discerning company with luxury accommodation and its homeowners with superb residence management products and services.
Since opening their doorways in 2007, Fernie Central Reservations’ Co-owner and Sales Manager Chris Mullin knew that automatic house administration software program was vital to competently managing stock and providing leading company to company and owners.
Handling a large-end portfolio of houses with all the bells and whistles calls for versatile family vacation rental management software package that makes it possible for the Fernie Central Reservations staff to preserve on major of all areas of their exceptional inventory:
- Intuitive consumer interface
- Reservation management
- Channel management
- Rental agreements and procedures
- Automatic visitor communications
- Operator portal
- Scheduling and general performance studies
WebRezPro gives Fernie Central Reservations with a totally built-in PMS that simplifies and streamlines both equally entrance- and back-office responsibilities.
“I like to automate anything and WebRezPro presents me that capacity. We use the email templates to mail off in-depth examine-in/out data, in-home updates, and Google evaluate requests following a verify-out,” stated Mullin. Behind the scenes, Mullin works by using the system to send out weekly studies to their upkeep staff to notify them when a visitor is examining in or out so that guests generally arrive to a incredibly hot tub that is cleanse and scorching.
WebRezPro provides the superior level of overall flexibility a active company like Fernie Central Reservations requires. “I can have various cancellation guidelines for substantial and very low season and at diverse houses. I can do nearly anything that I can visualize to make my organization work how I require it to do the job,” commented Mullin.
Their assets entrepreneurs are impressed far too: “Our entrepreneurs appreciate the owner’s portal as they are capable to see availability, nightly prices, reservation profits, and operator/guest bookings all in just one position. If an owner desires to occur out to pay a visit to their residence, they can effortlessly see availability, ensure the scheduling and receive fast affirmation.”
A effective option
Fernie Central Reservations has been employing WebRezPro to control their getaway rentals and bookings because 2007. Due to the fact then, they’ve developed to turn out to be the main trip rental corporation in the Elk Valley.
About the decades, WebRezPro has assisted Fernie Central Reservations automate operations to continually enhance performance, shopper support and income. When the pandemic hit, WebRezPro furnished the applications Fernie Central Reservations desired to navigate shifting vacation limits and strategies, together with automatic guest communications and contactless check-ins.
In WebRezPro, Fernie Central Reservations has a companion, not just a tech resolution.
“I am a bit of a WebRezPro techy nerd and attempt to continually tweak and great tune to preserve functions working beautifully. I love to automate, automate and automate. At any time I communicate to a person of your tech crew members, they are incredibly well properly trained,” stated Mullin. “Your customer assistance is second to none.”
Read the complete case review to learn extra about Fernie Central Reservations’ expertise with WebRezPro.